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REAL-WORLD StratigoNow IMPACT STORY

GTM & Growth Strategy

Company / Organization

A large-format fashion & lifestyle retail store (multi-brand)

Location

Odisha, India

Industry / Sector

Fashion & Lifestyle Retail, offering apparel, accessories, cosmetics, home essentials - department-store style, 8,000+ sq. ft.

The store had strong inventory, a modern layout, and prime location - but footfalls were inconsistent and conversions were weak. Despite offering a metropolitan retail experience in a Tier-3 city, the store failed to communicate what made it special. Customers weren’t clear whether it was premium or mass-market. Brand discovery was poor. Local competitors outsold them simply because they were familiar. The store was built beautifully… but it didn’t have a market entry strategy that matched its ambition. Revenue felt unpredictable, and growth was flat.

The promoter believed the problem was “footfall” and wanted “more hard-selling.” He underestimated that no amount of advertising can fix a GTM that lacks clarity - unclear positioning, no anchor categories, generic store communication, and no repeat-customer engine. He assumed “a good store sells itself.” Reality: a good store needs a precise GTM spine.

150 days

We rebuilt the GTM strategy using ground-zero insights, not big-city templates. We defined a sharp retail position for the city with an accessible-premium tone. We built anchor categories that drive predictable traffic – through SKU analysis + local fashion behavior, we identified 3 high-velocity categories that would become traffic magnets. These categories became the spine of all communication. We did store zoning & merchandising logic overhaul; restructuring the floor to create intuitive walk paths, discovery moments, and impulse zones. These simple changes led to dramatic conversion lift. We designed a pragmatic, localized marketing system - not blind performance ads - but a hybrid engine including festival capsules, hyperlocal campaigns, referral-driven programs, curated style stories and influencer collaborations with micro creators (real impact, low cost)

StratigoNow also created a repeat-customer ecosystem, introducing loyalty hooks, SMS journey, WhatsApp touchpoints, and small delight-based CX nudges that made customers feel “known” in the store. We built a city-level brand narrative - from “new store in town” to “the city’s fashion landmark.” This story carried into the next towns automatically. And not the least, we trained the sales team in GTM. We shifted staff approach from “transaction handlers” to “style advisors.” This alone boosted basket size.

Within months, the store became a preferred shopping destination for families and young professionals. Footfalls stabilized, conversion rates increased, and average bill values strengthened. The success of the GTM model created a replicable blueprint - enabling the promoter to open four additional stores across nearby towns, each with faster traction and smoother launch curves. A Tier-3 retail story became a multi-town retail engine.